FAQ — Frequently Asked Questions

How can I book an appointment?

You can book via our contact form or call +90 506 298 7168. Reservations are also accepted via WhatsApp.

How do I cancel or change my booking?

Please contact us at least 24 hours in advance to change or cancel your booking; last-minute cancellations may be subject to our policy.

What are your opening hours?

We generally operate between 09:00 and 22:00; hours may vary on public holidays.

How can I get pricing and package info?

Check the Services page for current packages and pricing, or contact us for a custom offer.

Do you offer gift cards?

Yes, gift cards are available; please contact us for details and purchase.

Are services safe during pregnancy or health conditions?

Some services may not be suitable during pregnancy or certain health conditions; please mention health concerns when booking.

Are your therapists certified and what about hygiene?

Our therapists are certified and we disinfect rooms and equipment between appointments.

Are services suitable for children or any age restrictions?

Most services are for adults; child-appropriate treatments may be available with prior notice.

What payment methods do you accept?

We accept cash, credit/debit card and corporate billing options upon request.

Can I book for groups or private events?

Yes, we accommodate group bookings and private events; please contact us to plan your booking.

Is there parking or transport nearby?

We have nearby parking and valet options; contact us for details based on your arrival.

Do you run regular promotions or discounts?

We run seasonal promotions; follow our homepage and social channels for updates.

How long are service sessions?

Most sessions are 30, 60 or 90 minutes; exact durations are listed on each service page.

What if I have allergies or special needs?

Please notify us at booking so we can adjust products and techniques accordingly.